At Wellness Ventures, we aim to provide our customers with quality products and services. If you are not satisfied with your purchase, please review the following Return & Refund Policy.
A return may be accepted if the product is received damaged, defective, incorrect, or significantly different from the product ordered.
Products must generally be returned in their original condition and packaging, where applicable.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and relevant photos or other supporting information.
Certain products or services may not be eligible for return or refund due to their nature, usage, hygiene requirements, or other applicable restrictions.
Once a returned product is received and inspected, Wellness Ventures will determine whether the order qualifies for a refund.
If approved, the applicable refund will be processed through the original payment method or another suitable method agreed upon with the customer.
The refund amount may depend on the condition of the returned product, the reason for the return, and the applicable terms of the purchase.
Delivery or service charges may be non-refundable where applicable.
Customers should contact Wellness Ventures as soon as possible if they wish to cancel an order or service. Cancellation may not be possible once an order has been processed, dispatched, or a service has commenced.
Where applicable, an eligible damaged, defective, or incorrect product may be exchanged instead of refunded, subject to availability.
Refund and return processing times may vary depending on the payment method, delivery service, and verification process.
Wellness Ventures reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be published on this page.
For return or refund-related questions, please contact Wellness Ventures through the contact information available on our website.
Note: This policy may be subject to applicable laws and regulations.